Tell people what is saved, what is waiting, and what needs their attention.
Name the tasks that must continue
Offline support is not a single switch for an entire app. Field notes might be safe to capture locally, while a decision that depends on current stock may need a connection. List the tasks individually and decide how each should behave.
Give saved work a visible state
A person should not have to guess whether an entry survived a connection failure. Distinguish a locally saved record from one received by the server. Keep the language simple and make the status available near the work it describes.
Plan for conflicting edits
Two people may change the same record while disconnected. Decide which fields can be merged, which require a choice, and who is allowed to resolve a conflict. That policy belongs in the product brief as well as the implementation.
Test interrupted journeys
Walk through lost connectivity, an app restart, a failed retry, and a return to the network. Include people in the review: can they understand the state and recover without repeating the work? An offline flow should preserve confidence as well as data.
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